O2 Academy3 Birmingham Tickets

By road: From the M6 Approaching from the NW or SE along the M6 leave at junction 6 (sign posted Birmingham Central) to join the A38(M). From the M42 Approaching from the M42 North, leave at junction 8 to join the M6 northbound and follow the instructions above. From the M5 Approaching from the SW, leave the M5 at junction 4 (sign posted Birmingham SW) to join the A38. For comprehensive driving directions please visit http://rp.rac.co.uk/routeplanner and type 16-18 Horsefair, Birmingham, B1 1DB as your destination address.

Nearest rail: Birmingham New Street (National travel) Moor Street (local travel) The nearest train station is Birmingham New Street station but both Snow Hill and Moor Street stations are within a 10 minute walk. Bus Routes: All buses into the city centre are within short walking distance.

Credit and Debit cards and cash. There is no booking fee for cash transactions.

Tickets left for collection can be picked up on the door, on the day of the event, from when doors open. This is usually 19:00. Please take the Ticketmaster reference number and the card used as payment with you. The card holder will need to sign for the tickets. If the card holder is not present then a FORMAL letter of authorisation must be given to whoever is. This person must then bring some ID in order to prove they are the named person. This formal letter should state that 'I..(enter cardholder's name)...authorize..(enter person collecting tickets name)...to collect the ticket(s) on my behalf', it must include the confirmation number given at the time of booking, the last 4 digits and the issue number of the card they were booked on and be signed by the card holder. This is a legal document designed to protect you from fraudulent use of your card, therefore, a poorly scribbled note on a scrap of paper will not suffice. TICKETS WILL NOT BE RELEASED TO YOU WITHOUT ANY OF THE ABOVE SO PLEASE ENSURE YOU BRING IT WITH YOU.

Street parking in Birmingham City Centre is limited

To book tickets by phone, call us between 10am and 6pm, Monday to Friday on +44 (0)121 622 8250 or email disabledbookings@o2academybirmingham.co.uk with your access requirements and the show you wish to see in order to make a booking. Spaces may be limited and will be sold on a first come first served basis and you must book directly through the venue to ensure access. You can also contact the box office through text relay www.textrelay.org.uk should this be required. There is a designated static area situated on the balcony level suitable for 6 registered disabled persons and their carers in O2 Academy Birmingham. There is no static area in O2 Academy 3 Birmingham but provisions can be made on request. The static disabled access areas are accessible using a lift. There are low level counters throughout the venue and access to disabled toilets will be with a radar key. Please contact the venue for further information.

No cameras, video cameras or audio recording. No food, bottles, cans or alcohol to be brought onto the premises. No smoking. Security measures are in place so there will be bag checks on arrival. Only one small bag per person is permitted, and it must not be bigger than A4 size. Height: 29.7cm Width: 21cm Depth: 15cm Large bags, including rucksacks, are not allowed and there are no facilities to leave any luggage so please make alternative arrangements. If you really have to bring a bag and its preferable you don't, please make sure its small.

Age Restrictions: Gigs: The minimum age is 8 unless with written permission from venue management. Under 14s must be accompanied by an adult. Clubs: Strictly over 18s (Photographic ID may be required)

Patrons are asked to remain seated at all times in the balcony. If you wish to stand you can do so behind the seated area.